Do not sell my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

The Cosy

What is The Cosy made from?

The Cosy is made from premium super soft sherpa fleece (inner) and super soft flannel (outer).

Not only are these materials the softest on earth, they're also cruelty free and ethical (Vegan).

Can I wash it?

To take care of your Cosy, we recommend a gentle cold wash with mild detergents. Do not iron, dry clean or tumble dry it, leave it to dry naturally.

Can I return it?

We understand that sometimes The Cosy just isn't the right fit, so we offer a 30 day 'Cloud Comfort' guarantee.

Give it a go for 30 days and if you don’t love how cosy, warm and wearable it is, you can send it back for a full refund.

Please read our Returns & Exchanges policy for further details.

How do I track my order?

We understand how excited you are to receive your Cosy!

The Cosy will deliver your order with a tracking number provided by AusPost (you can check the progress of your delivery here: https://auspost.com.au/mypost/track/#/search

Your tracking number will be emailed to the same email used at checkout.

AusPost will leave the order at your specified address if the courier believes it is safe to do so.

Please note that The Cosy is not responsible for missing orders at your specified address if there is proof of correct delivery to that address.

For international orders, Auspost will deliver to your country of residence and a local courier will take care of the rest.

How long will shipping take?

All orders are dispatched within two business days from our Melbourne warehouse. Delivery time depends on your location, but we ask to allow 3-8 business days for orders within Australia and 8-12 business days for overseas orders.